Terms & Conditions

Terms & Conditions

Last updated: April 2026

Welcome to Roz jewellers. By accessing or using our website rozjewellers.com, you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase.

1. Acceptance of Terms

By using this website, you confirm that you are at least 18 years of age and legally capable of entering into a binding contract under the Indian Contract Act, 1872. If you do not agree to these terms, please do not use our website.

2. Products & Pricing

All products listed on our website are subject to availability. Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to modify prices without prior notice.

3. Orders & Payment

By placing an order, you make an offer to purchase the product(s) at the listed price. We reserve the right to accept or reject any order. Payment must be made in full at the time of purchase through our supported payment methods.

4. Shipping & Delivery

We ship across India. Delivery timelines are estimates and may vary due to factors beyond our control. Risk of loss and title for products pass to you upon delivery.

5. Returns & Refunds

Our return and refund policy is governed by the Consumer Protection Act, 2019. Please refer to our Refund Policy page for detailed information on eligibility, timelines, and the return process.

6. Intellectual Property

All content on this website, including images, text, logos, and designs, is the intellectual property of Roz jewellers and is protected under the Copyright Act, 1957. Unauthorized use is strictly prohibited.

7. Limitation of Liability

To the maximum extent permitted by applicable Indian law, Roz jewellers shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

8. Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference.

9. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in India, in accordance with the Code of Civil Procedure, 1908.

10. Dispute Resolution

In the event of any dispute, the parties shall first attempt to resolve the matter amicably. If unresolved within 30 days, the dispute shall be referred to arbitration under the Arbitration and Conciliation Act, 1996.

11. Amendments

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website after changes constitutes your acceptance of the revised terms.

12. Contact Us

For any questions regarding these Terms & Conditions, please contact us at support@rozjewellers.com.